Experience

Senior Site Reliability Engineer

Lead 1 — Cloud Infrastructure Services

UST Global, Inc.

March 2026 – Present Remote, USA
  • Leading AWS migration of on-premises workloads for a healthcare client in a HIPAA-compliant environment, including serverless-ready architectures using AWS Lambda and managed services.
  • Designing landing zones, VPC architecture, and multi-account environments using AWS CDK and CloudFormation.
  • Defining migration strategies (rehost, replatform) and modernization roadmap for legacy systems targeting cloud-native and serverless deployments.
  • Establishing monitoring, alerting, and operational procedures to ensure production readiness post-migration.
  • Collaborating with application, security, and infrastructure teams to deliver scalable, secure cloud systems.
AWS CDKCloudFormationLambda VPCHIPAAMulti-accountServerless

Site Reliability Engineer

Authoring and Publishing Team

Pearson Education, Inc.

June 2023 – Feb 2026 Remote, USA
  • Owned reliability for SaaS platforms supporting millions of users across AWS and Azure, reducing operational toil by 60% through automation and tooling.
  • Managed 80+ Kubernetes clusters (EKS/AKS) and 400+ Linux/Windows VMs across multi-region environments.
  • Built observability platforms using Prometheus, Grafana, Splunk, and New Relic — improving visibility into latency, resource saturation, and service health, reducing MTTR by 40%.
  • Supported monitoring and alerting for latency-sensitive and resource-intensive services, with growing focus on AI infrastructure and GPU-backed workloads.
  • Defined SLIs/SLOs, implemented error budgets, and drove SLO tracking and reporting to improve release quality and reliability.
  • Led incident response, debugged distributed system failures (Linux, networking, DNS, TLS, resource contention), and conducted blameless post-mortems.
  • Built and maintained runbooks for operational procedures, integrating into incident management workflows.
  • Automated provisioning and deployments using Terraform, Python, and CI/CD pipelines with deployment safety checks and rollback procedures.
  • Collaborated with engineering teams to troubleshoot complex issues across application, infrastructure, and networking layers.
EKSAKSPrometheusGrafana SplunkNew RelicTerraform SLO/SLIPythonCI/CD

Platform Engineer

Cloud Infrastructure Team

Pearson Education, Inc.

Aug 2022 – June 2023
  • Designed secure architectures using private endpoints across Azure SQL, Storage, and Redis.
  • Automated VM lifecycle management and image-based deployments across Linux and Windows systems.
  • Improved identity and access management using SSO (OAuth) and automated key rotation.
Azure SQLRedisSSO OAuthPrivate Endpoints

DevOps Intern

Cloud Infrastructure Team

Pearson Education, Inc.

May 2022 – Aug 2022
  • Migrated 400+ APIs across 9 environments using AKS and Azure DevOps pipelines.
AKSAzure DevOps

Security Cloud Engineer

Cloud Architecture & Infrastructure — AWS Engineering

Amazon Web Services

Feb 2019 – July 2021 Bangalore, India
  • Delivered secure AWS architectures for 350+ enterprise customers across EC2, S3, Lambda, and IAM.
  • Diagnosed and resolved production issues including IAM misconfigurations, networking failures, and service authentication issues.
  • Built automation tools using Python and CloudFormation, reducing manual effort by 70%+.
  • Served as escalation engineer for critical incidents, ensuring SLA compliance and stakeholder communication.
  • Promoted from Intern → Associate → Engineer within 2 years.
EC2S3LambdaIAM CloudFormationPython

Education

M.S. Computer Science

Indiana University Bloomington

2021 – 2023

B.E. Computer Science

Visvesvaraya Technological University, Belagavi

2015 – 2019

Certifications

NVIDIA Certified Associate – AI Infrastructure and Operations
KCNA – Kubernetes and Cloud Native Associate
AWS Certified Solutions Architect – Professional
AWS Certified Solutions Architect – Associate
AWS Certified Security – Specialty
AWS Certified Developer – Associate
AWS Certified SysOps Administrator – Associate
HashiCorp Certified Terraform Associate
Microsoft Azure Administrator (AZ-104)
Google Cloud Platform – Associate Cloud Engineer

Technical Skills

Cloud PlatformsAWS, Azure, GCP, OCI
Containers & OrchestrationDocker, Kubernetes, EKS, AKS, Helm
Infrastructure & AutomationTerraform, Terragrunt, Ansible AWX, Azure DevOps, GitHub Actions, CloudFormation
AI & GPU InfrastructureAWS SageMaker/Bedrock, GPU-based workloads, inference systems, latency-sensitive services
Observability & LoggingGrafana, Prometheus, Splunk, Azure Monitor, New Relic, Zabbix, Qualys
Networking & SystemsTCP/IP, HTTP/S, TLS/SSL, CDN, DNS, Linux, Windows, API Management
ProgrammingPython, GoLang, Bash, SQL, HCL, PowerShell
DatastoresRedis, MongoDB, CosmosDB, MySQL, PostgreSQL